Student Service Center (SSC)effective, high-quality records management, operational services for students of the Academy, as well as monitoring compliance with the standards of moral and ethical behavior of faculty and students. SSC is the construction of a dialogue between the administration of the academy and its students in a new format.

          The main goal of SSCis to provide services on the basis of a customer-oriented approach, as well as high-quality and fast service of students on the principle of  «one window».

          Principles of SSC activity:

  • Confidentiality of the information provided;
  • Cooperation based on trust;
  • Objectivity in resolving issues;
  • Providing accurate information.
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SSC services:

  • Creation of a unified information database on SSC;
  • Provision of electronic services for the organization of the educational process;
  • Creation of a unified information database on SSC;
  • Issuance of the official transcript;
  • Issuance of certificates issued to citizens who have not completed a higher (or postgraduate) education (academic certificate), (public services);
  • Issue of certificates of training – for presentation to the SCPP and other organizations;
  • Issuance of a duplicate diploma with an application (public service);
  • Issuance of original documents (at the end of the university);
  • Granting of academic leave (withdrawal from academic leave), (public service);
  • Transfer, restoration and issuance of transcripts;
  • Elimination of academic debt (summer semester, additional training);
  • Transferring disciplines, credits;
  • Change full name;
  • Admission to re-certification;
  • Re-taking the exam (in case of receiving an assessment of FX);
  • Assisting and advising students in obtaining services through the e-gov e-government portal.

List of employees:

Nygmet M, Esenbayeva G.E. – Experts of SSC Academy.

Contact details:

Almaty, st. Abaya, 85

Phone: +7 (727) 292-20-21

Address:  main educational building, office№ 214, 2nd floor.

Email address: