STUDENT SERVICE CENTER
The Center consults students on academic issues for the entire academic period.
The center is a place where each student can get answers to his or her questions.
Principles of the Center’s activity: confidentiality of the received information, cooperation on the basis of trust, objectivity in the decision of questions, provision of reliable information. The center is a building of dialogue between the administration of the academy and its students in a new format. The student service center is aimed at maximizing comprehensive interaction with the student community, saving students’ time and eliminating bureaucratic barriers and corruption risks in the interaction system «university – student», duplicative actions in the provision of services, will also significantly increase the efficiency and efficiency of solving student problems, will raise to a fundamentally new level the quality of services will solve the problem of reducing the time spent by students on receiving socially significant services.
MAIN TASKS AND FUNCTIONS
Tasks:
– Provision of operational, qualitative provision of services provided on the principle of “single window” on the basis of standards of public services;
– Timely provision of information on request of students.
– Support for students in academic matters through consultation.
– Creation of conditions for eradication of corruption risks and violations in KazAST.
Functions:
– Acceptance of applications of students for the provision of state and intra-academy services.
– Processing of applications.
– Informational assistance to students when applying to the Center.
– Definition of regulations governing state and intra-academy services.
– Issuance of results of state and intra-academy services.
STUDENT SERVICE CENTER SERVICES (SSC)
- Registration of student applications:
- About the expulsion from the number of students
- About the restoration to the number of students
- About the restoration within 4 weeks
- About the renewal for the Final certification
- About reinstatement from another university
- About transfer from another university
- About transfer to another university
- Transfer from one educational program to another educational program
- About the transfer from one specialization to another specialization
- About translation (according to the languages of instruction)
- On granting academic leave
- About returning from academic leave
- About filing an appeal
- About the change of the full name In connection with the change of the personal document
- About passing two CES instead of defending a thesis (for health reasons)
- About passing two CES instead of defending a thesis (with pregnancy or upbringing. children under the age of 2 years)
- About enrollment in the educational trajectory (minor)
- About the expulsion from the educational trajectory (minor)
- Academic mobility
- Issuance of certificates:
- About training
- To the State Pension Payment Center (Appendix 4 – Certificate of appointment of social benefits in case of loss of breadwinner , appendix 2 – Certificate of appointment of state social benefits in case of loss of breadwinner, appendix 29 – Certificate of appointment and payment. payments of state benefits for birth, care, large families, awarded mother).
THE WORKING HOURS OF THE STUDENT SERVICE CENTER (SSC)
| Monday | 9:00 – 17:00 |
| Tuesday | 9:00 – 17:00 |
| Wednesday | 9:00 – 17:00 |
| Thursday | 9:00 – 17:00 |
| Friday | 9:00 – 17:00 |
| Saturday | 9:00 – 13:00 |
Contact details:
Almaty, st. Abaya, 85
Phone: +7 (727) 292-20-21
Address: main educational building, office№ 214, 2nd floor.
Email address: umokazast@mail.ru
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